Electricity, water, gas & internet
Prepare a holder change, connection, provider switch, closure or billing enquiry.
Responsible authority
Comercializadora / operador · Servicio municipal de agua · Consumo
Rule level
España · según trámite y ubicación
Application route
online, in person, appointment may be required
Last reviewed
September 20, 2026
What is this for?
Prepare one service and one request at a time. This dossier is not a contract, cancellation or complaint submission. The supplier or local water service confirms conditions and evidence; no provider is selected and no bank details are collected here.
When can it be useful?
- Prepare a holder change, connection, provider switch, closure or billing enquiry.
Where do I arrange it?
- Punto de Acceso General: Directorio de ayuntamientos
What may I need first?
- Municipality / province
- Service
- What do you want to arrange?
- Is the service currently active?
- Are you the holder or authorized to act?
- Previous debt or a disputed charge involved?
- Request and intended date
Documents to prepare
- Latest bill/contract, tariff and service address; keep the service identifier in your own file for the supplier.
- Proof of occupancy/ownership and holder authority where requested; provide identity/payment details only through the supplier's verified channel.
- Dated meter readings or equipment record, photos, desired effective date and prior case references.
- A written comparison of standing charges, usage prices, extra services, term, exit costs and connection costs.
Practical route
- Identify the actual holder, service point and requested change.
- Confirm whether this is a holder change, new connection, transfer, switch, closure or complaint; these are different requests.
- Request the exact documents, costs, effect on existing terms and service dates in writing.
- Check the offer and any added maintenance or insurance services; approve only the intended request.
- Submit through the provider's confirmed channel and save the complete request and reference.
- Coordinate access, installation or meter readings; ask how service continuity and old-account closure will be handled.
- Verify the effective date and first/final bill, and follow up discrepancies using the reference.
What comes next?
- Keep the confirmation, readings and final settlement together.
- Track any complaint response and the correct consumer escalation route.
- Check that unwanted additional services and recurring charges were addressed explicitly.
Important to check
Preparation aid, not an official form or decision. The competent authority confirms eligibility, required evidence, fees and the outcome. Items marked for confirmation remain unresolved.
Official sources
SpainForm records the authority and review date so this content can be checked and updated manually.